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What is the Parts Identifier?

We all experience those moments at some point in life – the latch snaps off your window and can’t get it open in 40 degree weather, or your patio door gets stuck just in time for that epic BBQ you’ve planned with the neighbours – life can throw you fastballs, including ones right through your window. That’s why it’s always smart to have a good, reliable window repair company on hand to help repair any situation when you need it most.

When it comes to windows, in all shapes and forms – the unifying theme is that they can be a costly investment, so you want to get the most out of them. But even the most advanced, resilient designs are prone to cracks, snaps, breaks and jams in the finicky small parts that together make a window or door function right.

Sure, you can always try and make a repair yourself to a latch or a jammed door, but with the evolution of more advanced designs, locking mechanisms, latches and a million other intricacies you not even realize – you could end up doing a lot more damage than good. That’s why M&T Glass – a company solely dedicated to glass and window repair and supply – have developed a Parts Identifier for you to get you the hardware you need so you can go on your way.

Window and Door Parts Replacement

The Parts Identifier was created in order to save you time and energy. You can come into the store and check out our collection of parts in stock – one of our friendly sales staff would be happy to help you identify your missing part and get you a new version. If you prefer to do things from the comfort of your couch or backyard hammock, you can simply snap a photo of what needs repair or replacement with your smartphone. Send us a pic of the broken part (please use a tape measure or ruler to help narrow down the size) and one of our staff will respond within the next day with a recommendation. So whether it’s a storefront window of your newly opened boutique, your jammed patio door, or a snapped latch from your window – you can find out what you need with the quick flick of a button.

In addition, the Parts Identifier will inform you on what specific piece you need, and whether it is in stock. And considering that M&T Glass has the largest selection and stock of door and window hardware, gaskets, and weather stripping in the city of Ottawa, you can be sure that whatever you need, we’ll have it. If for some strange reason we don’t have a part in stock we’ll work with their large and comprehensive supply chain network to locate what you need. If the part’s still being manufactured, you can bet we’ll find it for you.

It’s easy to take advantage of perfectly functioning windows and doors, but as soon as any of the small pieces of hardware break or malfunction and you’re suddenly left with a baseball through a glass pane, or a jammed window during a 40-degree heat day – your day can quickly turn into a nightmare. That’s why it’s always a good idea to have a great window repair company on hand – especially one where you can access help 24/7 so you’re never stuck in a bind.

At M & T Glass, finding you the right window and door parts is like a treasure hunt we’re eager to solve. Use our online parts identifier form, send us an email, or give us a call at 613-745-7158 and let us hunt down the right part.